Our last. #airbnb #airbnbhorrorstory #airbnbhost. Use another Instagram account to report the issue. We have only used Airbnb three times over the past three years. If you were denied a place on Airbnb or had your account deactivated due to a criminal background check, fill out the form on this page and share your story with the attorneys investigating this claim. We are still trying to understand exactly why. This was because of a strange incident. I know this is frustrating. 1 and 2: No. After Airbnb bans you they will send you the following message: Dozens of Facebook users had their accounts disabled for no apparent reason this week and the company temporarily barred many of them from appealing the decisions. Use your friend's Instagram account or if you have a second account you can also use it. All drivers who were erroneously deactivated due to the background glitch are being put back online, Uber paid $250 to a friend of mine who easily makes $1000 a week after he lost three weeks of wages and couldn't drive during the busy Christmas season. But I got my account back! I'm a host on Airbnb since 2013. Airbnb may limit, suspend, or deactivate your account, as outlined in our Terms of Service. When this happens, the suspended person's messages in your inbox will be replaced with text indicating that their account no longer has access to Airbnb. Tap Deactivate, and select the reason you're deactivating; Tap Permanently deactivate; . Airbnb can also cut you loose to protect the personal safety or property of Airbnb, its members, or third parties. But here's whats going on. So you are unaware as to who is at fault. For instance Airbnb terminated this user due to his affiliation with a host that did not comply with the community standards of the platform. This means you can no longer use Airbnb to make any future reservations or create a listing. Reading this thread I realize that their peremptory god-like deactivation declarations are their stock in trade. Depending on the nature of the situation, the suspended user and their messages may be restored. Each day that passes by that they refuse to communicate to me directly my mind grows more averse to Airbnb. 4y The answer is, you won't get an answer. At the very least, I was phished due to some sort of security breach as I had deleted two expired credit cards and added a current card while making my reservation. When you're banned for your background check, you're told. At this point, even if they reactivate my account eventually, my esteem for the company will never be the same. Visit the Instagram Help Center. I have no idea about the reason. Because cancellations can disrupt guests' plans and impact confidence in the Airbnb community, there are penalties applied for Host cancella Your account may be temporarily deactivated due to your response rate or acceptance rate. How Could a Class Action Lawsuit Help? If you're a Host, you also have the option to deactivate a listing without deactivating your entire account. Can I sue Airbnb for deactivating me and refusing to rent to me because of a criminal record in the past Same thing happened to me. 4. You can temporarily deactivate your account, which allows you to reactivate it later, or you can permanently delete it. Each rental worked out great. Yes, but only after confirming the reservation through the airbnb system. When you're banned with no reason, well, it can be any of these: Discrimination Property Damage Coupon Abuse Chargeback Assault Multiple Accounts Fake Profile Terms of Service Violation Pick your poison. Airbnb reserves the right to terminate your account if you have "materially breached" its terms. My account was deactivated August 5, 2019 with no reason cited. Airbnb confirmed what I already knew: The reason for the company deactivating my account was my conviction for attempted robbery, and first- and second-degree assault, 16 years ago. Airbnb may deactivate your account if you affiliate with an Airbnb host that does not meet their hosting standards. "Apparently my Facebook. We wanted to let you know that your Airbnb account has been deactivated. When you permanently close and delete your account: We'll verify your identity for security purposes . If all the above solutions did not work, this is your last hope. An email from AirBnB explaining why I was deactivated and how to file an appeal without logging into AirBnB is the least they could have done. 3. Account deletion. . This happened because your account was flagged during one of our standard security reviews. Your account may be deactivated during a review of Airbnb accounts. Can I put Airbnb in charge because their customer service held me responsible for the damage, which was not done by me? What happens next Account deactivation When you deactivate your account: Your profile will be hidden I have nothing but 4 and 5 star reviews! Instagram users are trying to retrieve their accounts after they were suspended or deactivated suddenly as of Sunday, October 16.. A few months ago, app users flooded Twitter with complaints about . Airbnb will retain your account data so you can reactive in the future; To reactivate your account, just contact us. What happened: I deactivated my account via the "Deactivate Account" button online. They will send you emails saying they notice the reservation is not legitimate even when you know your legitimate, they send the same thing to both host and guest. That includes violating its payment terms, policies or standards or applicable laws, regulations or third party rights. Airbnb will disable your accounts at last minute and refuse to either pay you out or refund you immediately or relocate you. Carbondale, IL Level 2 31-10-2017 04:18 PM 7,333 Views My account was suddenly deactivated today because airbnb "determined that it is in the best interest of Airbnb, and for the users on our site, to deactivate your account permanently." No warning, no complaints nothing. It is obvious they have gotten so large they really don't care much about their customers. Credit: Unknown. My account was deactivated without any explanation or warning. 6 weeks later, when I called Airbnb's customer support line to reactivate, they said that my account is now deleted and all the data is gone. Airbnb seriously deleted my airbnb account. You can contact Instagram support through another account. An. My work requires a thorough background check, so I figured the deactivation was some sort of glitch in the system. $250 for lost wages of at least $3000, that seems fair. You can temporarily deactivate your account and reactivate it later, or you can permanently delete it. Looks like it might be poor instructions given to Airbnb's support line. Airbnb / 5 minutes of reading. Host. To reactivate your account in this case, follow the steps in the email that you received. This Airbnb ban happens all the time on the Airbnb platform. Airbnb can ban you without any reason with no explanation. Therefore, read the Airbnb standards here and become familiar with them. The short answer is, Yes. Have used them for over ten years and have booked at least 40 trips with them over the years. You may be able to help get a class action lawsuit started. To submit a request for either one, visit Manage your data from a web browser (not the Airbnb app). The history of almost 10 years of my stays around the world as well all of my favorite lists are gone. After confirmation, airbnb would provide the email and phone number of guests and i would send them a digital guidebook of the house and area via email. After receiving thousands of guests, today my account was deleted, erased, 'not supported' anymore by Airbnb! Airbnb may limit, suspend, or deactivate an account, as outlined in our Terms of Service . I had 1 active and 1 inactive. Airbnb disables account without any explanation. May 20, 2019 at 2:00 am Airbnb has deactivated our account for no apparent reason.